Contact support@pottersintcollege.org or call +233-244-271-978Welcome, Guest

Customer Service

Title Access Duration Price
Being competitive - stand out from the crowd 6 months 25.00
Building relationships - aim to exceed expectations 6 months 25.00
Building Relationships with Customers 6 months 25.00
Complaint procedures - a structure for solutions 6 months 25.00
Creating a Good First Impression 6 months 25.00
Developing Your Customer Service Performance 6 months 25.00
Difficult Customers - a guide to dealing with problems 6 months 25.00
Effective Communication - Dealing with customers in Writing 6 months 25.00
Giving Good Customer Service 6 months 25.00
Improving Your Body Language 6 months 25.00
Improving Your Verbal Communication Skills 6 months 25.00
Managing Customer Data 6 months 25.00
Organisation - the secret of successful service delivery 6 months 25.00
Promotion - the first step to reaching your customers 6 months 25.00
Reflection and development - continuing improvement 6 months 25.00
Rules and Regulations - a guide to your responsibilities 6 months 25.00
Solving Customer Service Problems 6 months 25.00
Taking Phone Calls 6 months 25.00
Understanding customer service - get the essentials 6 months 25.00
Working with others - a guide to making a difference 6 months 25.00
Title Access Duration Price
Customer Service - Exploring Needs 6 months $ 41.00
Customer Service - Exploring Needs (US version) 6 months $ 41.00
Customer Service - First Contact 6 months $ 41.00
Customer Service - First Contact (US version) 6 months $ 41.00
Customer Service - Meeting Needs 6 months $ 41.00
Customer Service - Meeting Needs (US version) 6 months $ 41.00
Customer Service Essentials 6 months $ 41.00
Customer Service Essentials (US version) 6 months $ 41.00
Customer Service Knowledge and Attitude 6 months $ 41.00
Customer Service Knowledge and Attitude (US version) 6 months $ 41.00
Dealing with Angry Customers 6 months $ 41.00
Dealing with Angry Customers (US version) 6 months $ 41.00
Handling Challenging Customers (US version) 6 months $ 41.00
Handling Complaints 6 months $ 41.00
Handling Customer Complaints (US version) 6 months $ 41.00
Satisfying Challenging Customers 6 months $ 41.00
The Sales Through Service Sequence 6 months $ 41.00
The Sales Through Service Sequence (US version) 6 months $ 41.00
Title Access Duration Price
Complaints Handling 6 months $ 39.00
Customer Service 6 months $ 39.00
Customer Service General 6 months $ 39.00
Title Access Duration Price
Being Disability and Cultural Aware (hospitality) 6 months $ 20.00
Being disability aware (hospitality) 6 months $ 20.00
Creating a Positive Customer Environment (hospitality) 6 months $ 20.00
Handling customer problems positively (hospitality) 6 months $ 20.00
Understanding Customer Needs (hospitality) 6 months $ 20.00
Understanding Different Behaviours (hospitality) 6 months $ 20.00
Title Access Duration Price
Handling Complaints 6 months $ 0.00
Personal Presentation & Hygiene Standards 6 months $ 0.00
The Balance Between Sales & Service 6 months $ 0.00
The Importance of Customer Engagement 6 months $ 0.00
The Importance of Product Knowledge 6 months $ 0.00
Understanding Different Customer Behaviours 6 months $ 0.00
Title Access Duration Price
Caring for Your Customer 6 months $ 25.00
Putting Customers First 6 months $ 25.00
Title Access Duration Price
Excellent Customer Service 6 months $ 42.00
Title Access Duration Price
Customer Service Basics 6 months 35.00
Customer Service Management 6 months 35.00
Title Access Duration Price
Customer Service 6 months $ 34.00
Title Access Duration Price
Excellent Customer Service 6 months $ 42.00